Vila Gale Ampalius - Vilamoura

I felt that the Hotel Staff were not the friendliest & could have been more accomadating given that this hotel is predominantly used by Holiday Makers

its location it was next to the beach, within easy walking distance to marina and eating areas, and had the added advantage of free shuttle bus service to gold cources

Hotel is placed nexto to the beach (20m aprox)

Poor Brekfast, and very poor spa.

Ideal location, a very short walk to the beach and the beautiful Marina with all it's wonderful restaurants.

The wait at the pool bar and reception can seem long as often only one member of staff on duty, but if you are lucky and time it right you get served straight away, it's just one of those things!

Location was excellent as was the breakfast. Staff were friendly but sometimes slow at doing things like collecting glasses and cups left at pool area. Hotel was not too busy which was nice for a relaxing break. Nice to have a small kitchen in room.

Kitchen in room was locked and had to ask 3 times for it to be opened.

I thought the situation of the Hotel wonderful, being so near the Beach and the Marino. The Staff were very helpful and friendly, especially Anna who worked in Reception. Myself and my friend were up-graded to a suite,, which we loved,, as it had a magnificent view of the Sea and the Marino.

I was disappointed in the food in the Dining Room,

Wonderful friendly hotel staff. Great facilities. Lovely clean pool area and rooms kept very clean. Also on a number of occasions I left my wallet and personal items in the room (not in the safe) and these were left untouched. Very trust worthy, honest chamber maids. The hotel staff are the greatest asset!!!

The cooked breakfast was not hot enough each morning. Even when I waited for hot/ fresh food to be brought out it was still quite cold. Also, a charge for the spa use is really not acceptable for a four star hotel

Accomodation was very good - there were 5 of us and our room was very nice - more like an apartment with full kitchen. dining and living areas as well as two ensuite bedrooms and an extra bathroom downstairs. We had two balconies with beautiful sea views. Breakfast was excellent.

Didn't like that we had to pay to use the Hotel facilities - 5 euro for the gym which was not good standard. 13 euro for an hour on the tennis courts - works out very expensive if you have 3 children and the weather is not great !!! Hotels should provide all basic facilities free of charge to paying guests.

Great hotel and staff, very friendly and professional.Five minutes walk to Marina / shops / restaraunts / entertainment etc.

the sea view is exceptional for the rooms at the front, staff generally very helpful. The Beach is literally on the doorstep.

Car parking can be chaotic.

Location close to the beach, views. In general, good "value for money" for this time of the year. Friendly staff, moved me to an upper floor on the 2nd day to enjoy better views.

This is a beach resort, so don't expect it to be a very lively place for most of the year. Lack of "year round" activities and local interests makes it a good place to take some rest, specially in the winter, but it can also get depressing after a while, specially during the day. In the evening the choices are limited still, despite the Casino and the marina, both within a walking distance. There is also a sort of improvised "beach disco" next to the hotel, opening once in a while.The noise in the evening can actually spoil a good night of sleep !

We enjoyed our brief stay at Vilamoura, the hotel was very quiet, but there were sufficient staff to ensure all our needs were met. Reception very helpful and quick in arranging alternative airport transfer after our own arranged vehicle failed to arrive.

My wife and I spent the first 2 nights of our honeymoon and we could not wish for a nicer start to our married life.

had a very good stay at your hotel staff were always very pleasant ,as I find the portugese people always lovely ...

the only thing I can say as a negitive we could not get water ,had to go to the supermarket for it ,thats ok when you have settled in .I think some in the room would be so nice ..

the staff are very helpful and friendly the room was lovely we had junior suite a walk in shower would have been nice

The overall experience was great just a couple of things that need improving the breakfast was always tepid but a microwave in the buufet area would sort this and the beds are very uncomfortable